News for 'customer experience'

How This 24 YO Baker Started A Food Truck

How This 24 YO Baker Started A Food Truck

Rediff.com2 Feb 2026

When her parents insisted Rajini Bhargava pursue an MBA, she presented them the idea of investing in a food truck.

India's EV Transition On Right Track, But Miles To Go

India's EV Transition On Right Track, But Miles To Go

Rediff.com27 Feb 2026

Government schemes such as the PM E-Drive initiative, with allocations of around Rs 2,000 crore for charging points deployment, are helping accelerate rollout

Where Hiring Will Take Place In 2026

Where Hiring Will Take Place In 2026

Rediff.com19 Jan 2026

'Headcount expansion is more likely in revenue-linked and product-critical teams than in broad based hiring.'

The Samsung Galaxy Z Flip7 You Can't Buy

The Samsung Galaxy Z Flip7 You Can't Buy

Rediff.com5 Feb 2026

Samsung has revealed a bespoke Galaxy Z Flip7 Olympic Edition, crafted solely for competitors at the Milano Cortina 2026 Winter Olympics and Paralympic Winter Games.

'Love Story Hoga,' Promises Emraan

'Love Story Hoga,' Promises Emraan

Rediff.com8 Jan 2026

'The only challenge was making a family-friendly show with Emraan.'

How Brands Can Connect with Gen Alpha

How Brands Can Connect with Gen Alpha

Rediff.com15 Oct 2025

Though the oldest Alphas are just turning 15 in 2025, they're already more digitally fluent than any generation before, points out Sandeep Goyal.

Cheated, misled, and financially wronged by IndiGo's refund

Cheated, misled, and financially wronged by IndiGo's refund

Rediff.com10 Dec 2025

'IndiGo abruptly cancelled our Kolkata-Purnea flight citing bad weather, despite clear conditions and another airline operating the same route, causing severe inconvenience.'

Why Rental Family Is A Feel Good Watch

Why Rental Family Is A Feel Good Watch

Rediff.com26 Feb 2026

Rental Family explores a simple question: If you pretend to care for long enough, when does it start to feel real? Mayur Sanap gives us a closer look.

SBI to hire 3,500 officers in next 5 months

SBI to hire 3,500 officers in next 5 months

Rediff.com26 Oct 2025

The country's biggest lender, State Bank of India (SBI), plans to hire around 3,500 officers to bolster its operations and enhance service delivery nationwide.

Public Cloud Service Drives Oracle India's Double-Digit Run

Public Cloud Service Drives Oracle India's Double-Digit Run

Rediff.com18 Feb 2026

'India is often skipping legacy cycles and moving directly to advanced AI-driven operations.'

Why ICE Still Rules India's Car Market

Why ICE Still Rules India's Car Market

Rediff.com27 Feb 2026

Indian car buyers care more about affordability than technology, keeping ICE vehicles dominant while hybrids emerge as the preferred transition option and EVs struggle in the mass market.

Samsung Galaxy S26's India Connection

Samsung Galaxy S26's India Connection

Rediff.com6 Mar 2026

India contributes roughly 10 per cent of Samsung Electronics' global revenue and hosts over 10,000 engineers across its R&D centres.

How This IITian Is Solving India's Clean Air Crisis

How This IITian Is Solving India's Clean Air Crisis

Rediff.com12 Feb 2026

Ravi Kaushik has sold 70,000 units of air filters through his start-up Airth and aims to sell 10 lakh units in the next five years.

EV Spark Fires Up R&D Spending By Legacy Two-Wheeler Majors

EV Spark Fires Up R&D Spending By Legacy Two-Wheeler Majors

Rediff.com3 Sep 2025

Hero MotoCorp and TVS Motor crossed Rs 1,000 crore in R&D spend for the first time, as legacy OEMs accelerate innovation to compete with new-age EV players.

Insurance: Lack of legacy distribution network a challenge for foreign cos

Insurance: Lack of legacy distribution network a challenge for foreign cos

Rediff.com22 Dec 2025

The Union Cabinet's decision to raise the foreign direct investment (FDI) limit in the insurance sector to 100 per cent is unlikely to significantly boost foreign investment as distribution remains a critical factor, requiring overseas players to partner with Indian businesses, experts said.

E2W firms get serious about customer care support

E2W firms get serious about customer care support

Rediff.com10 Dec 2024

Players like Ola Electric, Ather Energy, Kinetic Green and BGauss are introducing premium services and infrastructure enhancements.

'Banks Need To Reinvent Themselves'

'Banks Need To Reinvent Themselves'

Rediff.com3 Nov 2025

'Reinvention is not a hugely difficult task. With technology as available today, you can reinvent yourself pretty quickly.'

5 Reasons Your Start-Up Isn't Growing

5 Reasons Your Start-Up Isn't Growing

Rediff.com28 Aug 2025

Many start-ups crash when they pursue growth without a brand identity, fail to act on market research or rely only on design instead of investing in trust and value, explains Vinayak Burman.

'You End Up Firefighting': Finance Minister

'You End Up Firefighting': Finance Minister

Rediff.com26 Feb 2026

'Uncertainty level A in the morning, uncertainty level B in the afternoon. If I answer about tariff rates now, I'll be outdated by the evening.'

Infy to buy 75% in Telstra arm for Rs 1.3K cr

Infy to buy 75% in Telstra arm for Rs 1.3K cr

Rediff.com14 Aug 2025

Information technology (IT) services major Infosys on Wednesday announced the formation of a joint venture (JV) with Telstra, Australia's leading telecommunications and technology company. This will allow Infosys to accelerate artificial intelligence (AI)-enabled cloud and digital solutions for Australian businesses.

TCS pegs $1.5 bn AI revenue, seeks to become largest AI-led tech firm

TCS pegs $1.5 bn AI revenue, seeks to become largest AI-led tech firm

Rediff.com17 Dec 2025

The country's largest IT services firm Tata Consultancy Services on Wednesday outlined an aggressive plan to become the "world's largest AI-led technology services company" as CEO K Krithivasan shared that the company has logged about $1.5 billion in annualised revenue.

Hyundai Returns As ICC Partner Till 2027

Hyundai Returns As ICC Partner Till 2027

Rediff.com24 Dec 2025

The partnership strengthens HMC's presence in global cricket, marking its return to the sport after its earlier association with the ICC between 2011 and 2015.

Why India's Local-First AI Strategy Could Be A Winner

Why India's Local-First AI Strategy Could Be A Winner

Rediff.com26 Feb 2026

Country's startups are carving a unique path by prioritising local, application-led innovation over the global pursuit of scale.

Maruti Suzuki plans to localise EV components in next few years

Maruti Suzuki plans to localise EV components in next few years

Rediff.com15 Dec 2025

Maruti Suzuki India plans to localise battery production and other critical components over the next few years as part of strengthening the overall EV ecosystem in the country. The company, which plans to launch its first electric vehicle - e VITARA in the domestic market next year, is looking to instill confidence in the buyers as it looks to strengthen the overall EV ecosystem.

One Snapshot To Track Your Savings, Investments

One Snapshot To Track Your Savings, Investments

Rediff.com30 Jan 2026

Sebi is working with other regulators to expand the CAS framework.

SGB Tax Jolt to FY27 Budget

SGB Tax Jolt to FY27 Budget

Rediff.com9 Feb 2026

This single amendment, unfortunately, overshadows much of the Budget's promise, explains Harsh Roongta.

India-EU's FTA perfect answer to 'hegemons' using tariffs: Canadian minister

India-EU's FTA perfect answer to 'hegemons' using tariffs: Canadian minister

Rediff.com27 Jan 2026

In a veiled attack on US President Donald Trump, Canada's Minister of Energy and Natural Resources Tim Hodgson on Tuesday said India's free trade agreement with the European Union is a "perfect" answer to global hegemons that use tariffs and economic integration as tools of coercion.

Indians Want To Make An Experience Of Every Trip

Indians Want To Make An Experience Of Every Trip

Rediff.com1 Apr 2025

'Adventure travel, cultural tours, and wellness retreats are in high demand.'

AI Threat: 2 Million Tech Jobs At Risk

AI Threat: 2 Million Tech Jobs At Risk

Rediff.com20 Oct 2025

To turn disruption into opportunity, NITI Aayog has recommended the launch of a National AI Talent Mission to make India the AI workforce capital of the world.

Uber Adds Teen Rides With Parental Control

Uber Adds Teen Rides With Parental Control

Rediff.com19 Nov 2025

Guardians continue to have full oversight of teen trips and activity on the app.

Banks to clear cheques within few hours from Oct 4: RBI

Banks to clear cheques within few hours from Oct 4: RBI

Rediff.com13 Aug 2025

The RBI will introduce a new mechanism from October 4 for clearance of cheques within hours of being presented to banks, reducing the current time period of up to two working days. Cheques will be scanned, presented, and passed in a few hours and on a continuous basis during business hours.

India among top fintech hotspots globally: WEF study

India among top fintech hotspots globally: WEF study

Rediff.com25 Jun 2025

A new global study on Wednesday listed India among the top fintech hotspots alongside the US and the UK. The World Economic Forum study, released at its Annual Meeting of New Champions in China's Tianjin, also said the fintech sector growth is stabilising amid strengthening profitability and inclusion.

Developers Must Rethink Coding For AI Era

Developers Must Rethink Coding For AI Era

Rediff.com12 Dec 2025

'Perhaps unlike any previous era of software, this one requires a rethink in even the lifecycle of how we build.'

NPCI sets up unit to scale up digital infra beyond payments

NPCI sets up unit to scale up digital infra beyond payments

Rediff.com5 Jan 2026

Moving beyond digital payments, the National Payments Corporation of India (NPCI), the operator of Unified Payments Interface, is planning to add more muscle to the country's digital infrastructure by setting up a fourth subsidiary, NPCI Tech Solutions Ltd (NTSL).

Is AI Really Boosting India's Economy?

Is AI Really Boosting India's Economy?

Rediff.com12 Feb 2026

'The real risk is not that AI will fail to transform India's economy.'
'The risk is that it already is -- while our measurement systems continue to look the other way,' observes Nishant Sahdev, a theoretical physicist at the University of North Carolina.

What Amazon Can Learn From Meesho

What Amazon Can Learn From Meesho

Rediff.com19 Dec 2025

'The Indian consumer is moving so quickly and they have so many options.'

Southern states hold the steering wheel in India's ePV transition

Southern states hold the steering wheel in India's ePV transition

Rediff.com20 Jan 2026

India's electric passenger vehicle (ePV) market has expanded sharply over the past five years, with registrations rising from just 3,252 units in 2020 to about 170,000 in 2025. Throughout this scale-up, southern states have remained the bedrock of adoption, consistently contributing around one-third of national electric vehicle (EV) registrations - emphasising the region's role as the structural backbone of India's EV transition.

Amazon enters India's $15 bn diagnostics market with At-Home testing

Amazon enters India's $15 bn diagnostics market with At-Home testing

Rediff.com23 Jun 2025

Amazon India has launched Amazon Diagnostics, an at-home healthcare service that allows customers to book lab tests, schedule appointments and receive digital reports directly via the Amazon app. Initially available in six cities-Bengaluru, Delhi, Gurgaon, Noida, Mumbai and Hyderabad-the service covers more than 450 PIN codes and offers access to over 800 diagnostic tests.

Op Sindoor forced Pak to carry out hurried...: CDS

Op Sindoor forced Pak to carry out hurried...: CDS

Rediff.com10 Jan 2026

Operation Sindoor compelled Pakistan to undertake constitutional amendments, which is an acknowledgement that things did not go well for the neighbouring nation, Chief of Defence Staff General Anil Chauhan has said.

Trent profit up 11%, revenue rises 16%

Trent profit up 11%, revenue rises 16%

Rediff.com8 Nov 2025

Fashion and lifestyle retailer Trent on Friday reported a 11.3 per cent on year rise in its consolidated net profit for the second quarter of 2025-26 (Q2FY26). Its revenue from operations rose 15.9 per cent to Rs 4,817.68 crore in Q2 compared to the same period last year.